Help CentreTeam, organisation & giving
Team, organisation & giving

Your masjid profile

By the end of this guide your masjid will have a map pin, so it shows up when somebody new to the area searches for somewhere to pray, and a tidy list of what you actually offer, so the right people find you. Allow ten minutes, and have your postcode to hand.

Checked against Admin v1.0 · July 2026

The organisation pages sit under Settings at the bottom of the left-hand menu. Org owners and the finance role can see the organisation overview; facilities can be edited by an admin at that masjid.

1

Open the organisation overview #

Click Settings ▸ Organisation. The top of the page is four stat tiles for the whole trust: subscribers across all sites, screens and how many are live, donations this month, and Gift Aid claimable. Below them is one row per masjid, showing that site's monthly goal progress and screen health.

If your trust runs more than one site, the Open link at the end of a row switches the whole dashboard to that masjid, exactly as the masjid switcher at the top of the sidebar does.

The organisation overview for Al-Noor Islamic Trust, with stat tiles for subscribers, screens, donations and Gift Aid, and a row for each of its two masaajid
The organisation overview. Each masjid row carries its goal progress and screen status, and Open on the right switches the dashboard to that site.
Note

The Organisation details card lower down - your registered name, charity number, each masjid's address and contact details - is display-only in the admin. That is deliberate: those fields sit behind your public listing and we would rather a person checked a change than a stray click renamed your masjid. To correct any of it, email sidrah@lotetreemedia.com and we will update it for you.

2

Drop your map pin in the Location card #

Scroll to the bottom of the same page for the Location card. It names the masjid you are editing, because a trust with several sites needs one pin each.

This is the only place the pin is set, and it matters more than it looks. The Discover map in the Sidrah app draws one pin per masjid from these coordinates, so a masjid with no pin simply is not on the map. It also unlocks Subh Sadiq as a suhoor source, which several masaajid prefer during Ramadan - see Ramadan setup for that.

There are two ways to fill it in:

  • Find by address - type your address or postcode, click Search, then click the result that matches. This fills the latitude and longitude boxes; it does not save anything yet.
  • Latitude and longitude - type the numbers straight in if you already have them, for instance from your own maps app.

Check the coordinates look right, then click Save location. A green Saved tick confirms it.

The Location card showing latitude 52.6503 and longitude -1.1211 with a Save location button and a find-by-address search box
The Location card for Masjid al-Noor. The current pin is printed above the boxes, and searching an address only fills them in - nothing is saved until you click Save location.
Tip

Point the pin at the door people actually use, not the middle of the building. On a large site with a separate sisters' entrance or an awkward car park, a pin a few metres out is the difference between a visitor walking in for salaah and circling the block.

3

Tick your facilities and services #

Go to Settings ▸ Facilities. Everything you offer is a chip you tap on or off, grouped into Prayer & access, Education, Services, Community and Practical. A ticked chip turns coral; an unticked one shows a small plus. Click Save when you are done.

These chips show on your public profile and, more usefully, they power the "near me with..." filters in the app. A family looking for a masjid with a sisters' prayer area and wheelchair access is filtering on exactly these ticks, so an accurate list brings you the people you can actually serve.

The Facilities and services page with chips grouped under Prayer and access, Education, Services, Community and Practical, several of them ticked
Facilities & services. Ticked chips are outlined in coral; the small "svc" mark shows the entry is a service rather than a physical facility.

The list is a central taxonomy, kept the same across every masjid so that filters work. If something you offer is genuinely missing, click Request a new one, describe it and pick the best-fit category. It comes to the Sidrah team and we add it if it fits.

4

Check it worked, and check who changed what #

Open the Sidrah app and pull up Discover: your masjid should now sit on the map at the pin you set, with your facilities listed on its profile. Give it a moment to refresh if you have the app already open.

Then open Settings ▸ Audit log. It records every consequential action across the whole organisation - who did it, when, and a plain-English description - and it is append-only, so nothing can be quietly tidied away afterwards. The filter chips along the top narrow it to Times, Announcements, Roles & access or Screens, with a count beside each.

The Audit log page with filter chips for All, Times, Announcements, Roles and access and Screens, above a list of dated entries naming the person and the action
The audit log. Every row names the actor, carries a colour-coded action pill and says in plain words what changed.

This is the page to bring to a committee meeting when somebody asks who moved Isha, and it is the reason we ask you to invite volunteers under their own email address rather than a shared one.

Still stuck?

Email us and a human will reply

If this guide did not cover it, or something is not behaving the way it should, write to us. We would rather hear about it than have you struggle.

sidrah@lotetreemedia.com